FAQ

Frequently asked questions

How long does the battery last?

About 30–60 minutes of ride time on a full charge from the rechargeable 2600mAh lithium battery. Runtime varies with rider weight and water conditions.

How do you steer it?

A short joystick sits low in the cockpit. Press the thumb button to move forward and steer a full 360° — push, spin, bump. Let go and it eases to a stop.

Who is it for?

It holds riders up to 265 lbs, so both kids and adults can ride. Always use a properly fitted life vest, with an adult present for younger riders.

Where can you ride it?

Pools, calm lake shallows and sheltered bays. Avoid strong currents, waves or deep open water.

How soon does it ship?

Orders ship free and ship out in about 5–14 days. You'll get a tracking link by email as soon as it's on the way.

What if I don't love it?

You're covered by a 30-day money-back guarantee and a 1-year warranty. If anything's wrong, just reach out and we'll make it right.